Domestic shipping is $3.99 for the first item plus $1.50 per each additional product added to an order.
International shipping is $7.50 for the first item plus $5.95 per each additional product added to the order.
Orders can take 1-4 business days to process and ship. Standard shipping/transit times apply (1-7 days for domestic and 4-15 days for international).
Please note that during times of increased demand such as holidays, processing and shipping time may be increased. Order status can be checked within your account.
- All international orders may be subject to taxes and duties.
- We ship your package DDU, “duties and taxes unpaid”, and we do not collect nor do we calculate the VAT, duties and/or taxes during checkout.
- All applicable customs, taxes, import duties and collection fees are the responsibility of the customer (even if you refuse any shipments upon delivery).
- Customs authorities require that we state the value of your order directly on your package(s).
- The amount of taxes due is determined solely by the government.
- Some countries may require additional fees paid Collect on Delivery (COD). If your order does require these additional charges, they must be paid by you in order for your package to clear customs.
- These fees are paid to the local carrier and are not collected by Happy Rescue Tails.
We ship via USPS First Class which provides secure and easy trackable methods of shipping, if your package gets lost in transit we will do everything we possibly can to assist you.
We cannot be held responsible for packages once proof of delivery is generated.
Please contact us at firstname.lastname@example.org if you have any other questions.